Position title
Workplace Service Delivery Associate Manager - Space
Description
Organize, lead, and control processes, people, and tools to deliver good customer experience within agreed speed, quality, and cost. Supervise Representatives including the assignment of work, on-the-job training, communication of expectations, Oversee the delivery of quality, and productivity
Qualifications
- Graduate or equivalent.
- 7-8 years experience in shared service/processing experience or workforce management or call center experience from voice and non-voice, preferably Technical Support
- 2 to 3 years of managerial experience in a call center or 5-7 years of supervisory experience
People Management and Stakeholder management
Hiring organization
Employment Type
Full-time
Job Location
Mandaluyong
Base Salary
₱73,300-₱153,200
Date posted
September 19, 2023
