Position title
Japanese Speaker | Financial Campaign | Up to 120k

• Respond to inbound calls, emails, and chat messages of customers in both Japanese and English languages
• Resolve customers’ issues in an empathic and professional manner
• Process customer requests in a timely manner and monitors the progress of new applications or issues
• Comply with the company's procedures and policies in performing your function


- Possess a minimum of 2 years of college education.
- Demonstrate a minimum of 1-year experience in customer service support, proficient in handling voice, email, or chat inquiries from direct consumers, with a preference for experience in a B2C environment.
- Proficient in translating between English and Japanese without variation, ensuring effective communication between languages.
- Willingness to work onsite in Quezon City, ensuring a consistent and collaborative work environment.
- Flexibility to work on a shifting schedule, adapting to varying work hours as necessary to meet operational needs.

Employment Type
Job Location
Quezon City
Base Salary
Date posted
September 18, 2023
Close modal window

Thank you for submitting your application. We will contact you shortly!