Position title
Call Center Agent - Radio Streaming Account

We are currently seeking enthusiastic and customer-oriented individuals to join our team as Call Center Agents for our Radio Streaming Account. As a Call Center Agent, you will be responsible for providing excellent customer service and support to our users who have inquiries or issues related to our radio streaming services.

  • Handle inbound and outbound customer calls, emails, and chat inquiries professionally and efficiently.
  • Assist customers in navigating and troubleshooting issues related to our radio streaming platform.
  • Provide accurate and up-to-date information regarding account inquiries, subscription plans, and technical concerns.
  • Address customer complaints and resolve issues promptly and effectively.
  • Upsell and promote additional services or features to enhance the user experience.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills in English.
  • Strong customer service and problem-solving skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Proficient in using computers and navigating various software applications.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
  • Prior experience in a call center or customer service role is a plus.
Job Benefits

We offer competitive salary packages, comprehensive training programs, and a dynamic work environment. Join our team and be part of the exciting world of radio streaming services. Apply now and kick-start your career as a Call Center Agent in our Radio Streaming Account!

Employment Type
Job Location
Quezon City
Base Salary
Date posted
June 16, 2023
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